Last Updated: November 11, 2020.
Effective Date: April 1, 2018.
When you interact with us through the Services, we may collect information from and about you. You may interact with us directly, such as when you sign up for a Vipinsiders account through the Site or App, as well as indirectly, such as when you sign up for a Vipinsiders account through our Platform operated by one of our Rewards Providers or otherwise interact with one of our Rewards Providers.
We collect information from you when you voluntarily provide it, such as when you register for access to the Services and create an account, use certain Services, contact us with inquiries or respond to one of our surveys. For example, we may collect your name, phone number, email address, birthdate, location information, Third-Party Service (defined below) login credentials, other information (such as your name and online activity) based on your registration and privacy settings on those Third-Party Services, and the messages you send or receive through the Services.
We may also collect information related to your transaction at one of our Rewards Providers, including your receipt (which may include your subtotal, total, and tip amount), payment card slip (which may include the last five digits of your payment card and payment card expiration date), bill, and order ticket data (which may include the items purchased and their purchase price) from Windows point of sale (“POS”) printers and other POS devices used by Rewards Providers. The collection of this data allows Rewards Providers to automatically award you rewards points.
When you interact with the Services, we also may use various technologies, including cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5 cookies, or other tracking technologies, to automatically collect certain general user data and information, including aggregate measures of the Services’ use and aggregate technical and other data about your use of the Services that does not personally identify you.
Vipinsiders may use this data to analyze, improve, support and operate the Services, for distribution in general benchmarking data and industry and/or other usage and demographic reports, and other business purposes. For example, we may track the total number of visitors or users of the Services, the number of visitors to each page of our Site or App, the domain names of our visitors’ Internet service providers, and how end user customers use and interact with the Services.
We may also remove your personal information from POS device data and aggregate it with other anonymous data, pool and/or combine aggregated data with other information, and share aggregated data with Rewards Providers, its affiliates, service providers, agents and business partners. Vipinsiders may also disclose aggregated data to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our cookies and other tracking technologies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that saves your login credentials. You can set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain Service features. Please refer to your web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Services, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources, or from other third party sources.
In addition, one of the special features of the Services is that they allow you to integrate various online third-party services, such as social media and social networking services (“Third-Party Services”), directly into your Vipinsiders experience. To take advantage of this feature, we will ask you to provide us your username and password for the relevant Third-Party Services. By enabling such Third-Party Services, you are allowing us to pass your log-in information to these services for this purpose. When you add a Third-Party Service account to the Services, we will collect your login information and other relevant information necessary to enable the Services to access that Third-Party Service and your data contained within that Third-Party Service. However, please remember that the Third-Party Services may use, store and disclose your information differently, as described in their policies, and Vipinsiders shall have no liability or responsibility for the privacy practices or other actions of any Third-Party Service.
Vipinsiders and its subsidiaries and affiliates (the “Related Companies”) may also use the information collected from and about you through the Services to help us improve the content and functionality of the Services, to better understand our users, and to improve the Vipinsiders Services. Vipinsiders and its Related Companies may use this information to contact you in the future to tell you about services we believe will be of interest to you. Vipinsiders may also use your information in other ways, with your consent or as disclosed to you at the time of collection.
Vipinsiders is not in the business of selling your personal information. We consider personal information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your information with certain third parties without further notice to you, as set forth below:
We do not share your personal information with other third-party organizations for their marketing or promotional uses without your consent except as part of a specific program or feature for which we will provide the ability to opt out. The Services will automatically send you SMS messages with updates and other information. You may stop receiving SMS messages by replying STOP or OFF in response to any received SMS message. You may also opt-out of receiving SMS messages on the Vipinsiders website. If you opt-out of receiving SMS messages, you may not be able to use certain Services. If you do not want to receive marketing emails from us, click the unsubscribe link in the footer of such emails.
If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such a request, please contact us at firstname.lastname@example.org and put the statement “Your California Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
Vipinsiders takes reasonable steps to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email, mobile or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you provide.
You may request, by contacting us as specified below, that we update or correct certain information that you have provided to us through the Services. We will take reasonable steps to honor your request. You may also update or correct certain information associated with your account, and you are responsible for maintaining the accuracy of this information.